This Privacy Policy describes how Squibronocrexau (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website squibronocrexau.world and related services. We are committed to transparency and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies, the Privacy Act 2020 (New Zealand), and other relevant local and international standards.
1. Data controller and contact details
The data controller responsible for your personal data is:
Squibronocrexau
45A Paul Matthews Road, Rosedale, Auckland 0632, New Zealand
Email: feedback@squibronocrexau.world
Phone: +64 800 742 762
If you have questions about this policy or your data, please contact us using the details above.
2. What personal data we collect
We may collect the following categories of personal data:
- Identity and contact data: name, email address, phone number (if you provide it), and delivery address when you place an order or contact us.
- Transaction and order data: order details, payment-related information (processed securely by our payment providers), and communication related to your orders.
- Technical and usage data: IP address, browser type and version, device type, time zone, pages visited, and how you use our website. This may include data collected via cookies and similar technologies; see our Cookie Policy for details.
- Marketing and communication preferences: where you have consented or where we have a legitimate interest, we may record your preferences for communications and marketing.
3. Legal basis and purposes for processing
We process your personal data only where we have a valid legal basis:
- Contract: to perform our contract with you (e.g. processing orders, delivery, customer support).
- Consent: where you have given clear consent (e.g. marketing emails, non-essential cookies).
- Legitimate interests: to operate and improve our website, prevent fraud, ensure security, and communicate with you about your orders, where such interests are not overridden by your rights.
- Legal obligation: where we must retain or disclose data to comply with laws (e.g. tax, consumer law).
Purposes include: order fulfilment, customer service, website operation and improvement, security, analytics (where enabled), compliance with law, and (with your consent) marketing.
4. How long we keep your data
We retain your data only for as long as necessary for the purposes set out in this policy:
- Order and transaction data: typically for the period required for warranty, returns, tax, and legal obligations (e.g. up to 7 years where required by law).
- Contact and enquiry data: for the duration of the enquiry and a reasonable period thereafter (e.g. 2–3 years) unless you ask for erasure earlier.
- Marketing and consent-based data: until you withdraw consent or object, or for a defined period as stated at the time of collection.
- Technical and log data: as specified in our Cookie Policy, usually for a limited period (e.g. up to 24 months for analytics where applicable).
After the retention period, we securely delete or anonymise your data.
5. Your rights
Depending on your location, you may have the following rights:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your data in certain circumstances (e.g. where processing was based on consent and you withdraw it).
- Restriction: request that we limit how we use your data in certain cases.
- Data portability: receive your data in a structured, machine-readable format where the processing is automated and based on contract or consent.
- Object: object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise these rights, contact us at feedback@squibronocrexau.world. We will respond within the timeframes required by applicable law (e.g. one month under GDPR). You also have the right to lodge a complaint with a supervisory authority: in New Zealand, the Office of the Privacy Commissioner; in the EU/EEA, the data protection authority in your country.
6. Security measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:
- Use of HTTPS and encryption in transit for our website.
- Secure handling and storage of data, with access limited to those who need it for the purposes described.
- Regular review of our security practices and, where applicable, use of trusted partners for payment and IT infrastructure.
No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your own devices.
7. Sharing and international transfers
We may share your data with:
- Service providers (e.g. hosting, payment, shipping, email) who process data on our instructions and under appropriate agreements.
- Legal or regulatory bodies when required by law.
Our business is based in New Zealand. If we transfer data to countries outside New Zealand or the EEA, we will ensure appropriate safeguards (e.g. adequacy decisions, standard contractual clauses, or other approved mechanisms) are in place where required by law.
8. Children
Our website and services are not directed at individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the date of the last update. For material changes, we may notify you by email or a notice on our website where appropriate.
10. Further information
For details on cookies and similar technologies, see our Cookie Policy. For terms governing use of our website and services, see our Terms of Service.